01
Supervisor Command Center
Guided incident response, immediate actions, witness details, escalation, and required documentation.
The 18WW Platform
One place for every step after a workplace injury.
18WW connects supervisor response, claim documentation, return-to-work coordination, recovery tracking, and executive reporting—without replacing your carrier, TPA, medical provider, or legal team.
Core modules
The workflow your teams need, connected end to end.
Each module solves a specific operating gap. Together, they create one reliable injury-management process.
02
Claim Timeline
A dated record of reporting, medical visits, restrictions, communications, offers, and milestones.
03
RTW Workflow
Work ability forms, restriction tracking, modified-duty matching, offer status, and actual return dates.
04
Documentation Control
See what is complete, what is missing, who owns it, and when it must be done.
05
Recovery Tracking
Monitor employee status, restrictions, progress, follow-up dates, and next required action.
06
Executive Reporting
Lag time, days out, RTW adoption, financial impact, open risks, and the next 30-day action plan.
Supervisor experience
Replace the binder, phone tree, and guesswork.
The supervisor should not need to remember every form, call, and deadline. 18WW turns the response into a guided sequence that can be followed under pressure.
- Immediate response checklist
- Incident details and witness capture
- Medical visit and internal notification steps
- Supervisor follow-up within defined time windows
- Clear handoff to safety, HR, or claims staff
Supervisor checklist · sample
0–15 min
Stabilize and report
Emergency response, scene safety, internal notification, incident start.
15–60 min
Capture the facts
Employee statement, witnesses, photos, location, task, equipment, and initial care.
Same shift
Complete the handoff
Claim reporting, medical direction, required forms, and next-contact ownership.
Executive experience
Move from claim lists to operating intelligence.
Leadership gets a clear view of what happened, where the process slowed, how RTW is progressing, and what action is required.
LagInjury-to-report and medical timing
RTWOffers, days out, and days saved
RiskOpen actions and missing documentation
ROIVerified and modeled impact
See the platform through one real claim workflow.
A 15-minute demo starts with the first supervisor action and ends with the executive report.