01
Inconsistent response
Every supervisor handles the first hour differently.
For Fleet Owners, Safety Leaders + HR Teams
Control the response. Build a safer path back to work.
18WW guides supervisors through the first response, turns documented restrictions into modified-duty options for employer review, and keeps leadership and the assigned adjuster aligned—without replacing your carrier, TPA, or medical provider.
Use your existing carrier or TPADuty suggestions—not medical clearanceOne accountable point of contact
18WW · Supervisor Command Center
Active claim · CLM-024
RTW Duty ReviewEmployer Review
3Suggested options
0Jobs assigned
1Restriction set
Review before offering duty
Restrictions documentedComplete10-lb limit
Suitable duty optionsReview3 matches
Assignment decision
Employer
Illustrative preview · Follow documented restrictions and provider guidance
One system. From incident response to modified duty to executive review.
The operating gap
Most claim cost pressure starts before anyone sees the bill.
Late reporting, missing forms, inconsistent supervisor steps, and delayed modified duty quietly add days and cost. 18WW turns those moments into a repeatable workflow.
02
Scattered documentation
Forms, notes, restrictions, and updates live in different places.
03
RTW delays
Modified-duty options are built after the restriction arrives.
04
No executive view
Leadership sees claim cost, but not the operating causes behind it.
One connected workflow
Explore the Platform →From injury reported to employee recovered.
Guide the first response
Give supervisors a clear sequence for immediate care, reporting, witness details, documentation, and escalation.
Build one claim record
Centralize status, restrictions, forms, communication checkpoints, and required follow-up.
Coordinate return-to-work
Match restrictions to prebuilt transitional-duty options and track the offer, start date, and recovery milestones.
Show leadership what matters
Translate claim activity into lag time, days saved, documentation gaps, financial impact, and next actions.
Built for each role
Supervisors
- Know exactly what to do
- Capture the right information
- Stop relying on memory
Safety + HR
- Track every open action
- See restrictions and RTW status
- Keep documentation complete
Executives
- See cost and lag trends
- Review program impact
- Know what needs attention
Insurance partners
- Cleaner claim narratives
- Better renewal preparation
- Stronger client conversations
Executive visibility
Make the operating story behind every claim visible.
18WW is designed to show not only what a claim costs, but where time was lost, what was completed, whether modified duty was used, and what leadership should fix next.
01
Reporting lag
Injury-to-report and injury-to-medical-visit timing.
02
RTW progress
Restrictions, offers, actual RTW dates, and days avoided.
03
Documentation
Missing forms, stalled actions, and claim-control checkpoints.
04
Financial impact
Verified savings, modeled impact, program cost, and net ROI.
Start focused
Build the system in 90 days.
The 18WW pilot starts with your actual claim process, supervisor responsibilities, modified-duty options, and executive reporting needs. We configure the workflow, use it on active claims, and measure what changes.
- Supervisor injury-response workflow
- Claim and documentation command center
- Modified-duty job bank and RTW tracking
- Monthly executive impact report
- Clear conversion decision after the pilot
18WW Executive Snapshot
Sample CDL Fleet · Monthly Review
Confidential · SampleSample CDL Fleet · Monthly Review
Total estimated business impact
$307,842
$17,425 verified savings + modeled sales pressure removed
41RTW days saved
2.7Average report lag
7.8Average actual RTW days
Next step
See where your current injury workflow breaks down.
Start with a free workflow review or walk through the platform in a 15-minute demo.